CONFERENCE AGENDA

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Conference Agenda

The future of work is on everyone’s agenda. This event brings thought leaders together to share cutting edge ideas on the future, from both a people and technology perspective.

It will allow an understanding of the key drivers of change and enablers of innovation that will shape how, where and when work takes place. Our conference programme will explore future technologies, cutting edge award-winning workplaces and people, change and engagement within the financial sector.

Conference Agenda

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The Next-Gen Financial Workplace: Innovation, Sustainability and Experience

This theme explores how cutting-edge office design, smart technologies, and sustainability initiatives are shaping the next generation of workplaces. Sessions highlight how leading organisations are rethinking the workplace to foster collaboration, enhance employee experience, and future-proof their work environments.

Leveraging AI and Integrated Technologies to Navigate the Future Financial Workplace

This session will explore key insights from the newly released findings from the 2025 Workplace Index, highlighting how financial institutions can address current workplace challenges. With 34% of businesses planning to increase in-office attendance, the focus will be on integrating AI and unified technology platforms to optimize space utilization and enhance employee experiences. Discussions will cover overcoming disconnected systems, implementing AI for operational efficiency, and the emerging role of digital workplace leaders in shaping the future financial workplace.

Innovation Platform: Workplace Analysis Paralysis

Too much data, not enough action? Jane Watson explores how financial workplaces can break free from analysis paralysis using real-time occupancy insights to drive smarter decisions, optimize hybrid environments, and create spaces employees truly want to use.

Fireside chat with speakers and questions from the audience

Speakers to be announced

Coffee Break and Networking

Transforming Financial Workplaces Through Smart Technology and AI

As expectations rise around sustainability, performance, and employee experience, financial institutions are turning to AI and smart technologies to futureproof their workplaces. This theme explores how integrated platforms, data-driven design, and intelligent systems are enhancing efficiency, engagement, and space utilization. Learn how industry leaders are using tech to transform real estate strategies and create smarter, more adaptive work environments.

Inside 10 FA Vision: A Collaborative Approach to Sustainable, Smart and Engaging Workplaces 

In this session, leaders from M&G and partners discuss the collaborative approach behind the building’s cutting-edge design and workplace strategy, highlighting its sustainability, smart technologies, and experience-driven innovations. Discover how these elements come together to create a modern, sustainable workspace that supports M&G’s vision for the future of work. 

Cut Down on CRE Tech Debt Using Enterprise Agility

As financial institutions modernize real estate portfolios, legacy systems and siloed data create mounting CRE tech debt. In this session, JLLT’s Ibrahim Yate and Andy Targell will reveal how enterprise agility can break down those barriers—streamlining technology stacks, accelerating time-to-value, and aligning digital investments with evolving workplace strategies. Learn how to apply agile principles to CRE tech transformation and build a more responsive, data-driven real estate function fit for the future.

Case Study: Harnessing AI for Smarter Financial Workplaces

This session explores how leading Financial Services companies leverage AI to enhance their workplaces. Hear how the integration of AI-driven smart building technologies at a leading Insurer’s city office improved energy efficiency and employee experience; and how a leading Bank’s adoption of AI-powered digital signage strengthened brand presence and customer engagement across its’ new HQ. Both case studies highlight the transformative impact of AI in financial services workplaces.

Lunch

Building Purposeful Workplaces:  Culture, Collaboration, and Human-Centric Design 

Beyond office attendance policies, financial workplaces must create environments that attract talent, foster collaboration, and strengthen company culture. This theme delves into experience-driven workplace design, hybrid work strategies, and AI-powered solutions that enhance employee engagement. Examine how leading firms are shaping the future of work through innovation and human-centric design. 

FinTech Case Study: Designing Trust - How Workplace Experience is Becoming Financial Services' Secret Advantage

In a sector built on precision and trust, how we design our workplaces is becoming just as critical as what we do in them. In this session, we share exclusive data on employee experience before and after workplace redesigns — revealing what really moves the needle. Drawing on insights from Wise and beyond, we unpack how financial services can use space as a strategic asset to drive culture, trust, and performance. For workplace leaders navigating hybrid, this is your playbook for creating environments that earn the commute — and reflect your company’s mission.

Culture as the Antidote to Hyperchange

In a world of hyperchange, where technology accelerates, uncertainty rises, and traditional models fall short, organisational culture becomes your greatest asset. This session explores how cultivating a strong culture can be your survival plan, not just a buzzword. Drawing on real-world examples, we’ll uncover how a growth mindset, embracing technology, and rethinking your business model are essential behaviours for navigating the future. Walk away with tangible strategies to activate culture as your strategic multiplier.

EXPERT PANEL: Reimagining the Financial Workplace in the Hybrid Era

As hybrid work becomes the norm, financial institutions must ask: how do we make the office matter? We explore how senior workplace leaders are redesigning offices to attract employees back — not by mandate, but by meaning. With insights from flagship London projects, discover how culture, collaboration, and experience are reshaping the role of the office to support high-performing hybrid teams.

Coffee Break and Networking

 Transforming EX Through Technology and Smart Solutions 

As workplaces evolve, creating seamless, tech-enabled experiences is key to enhancing employee satisfaction and operational efficiency. This theme explores innovations in workplace access, digital transformation, and AI-driven solutions that improve engagement. From frictionless entry to transformative employee experiences in financial services, these sessions highlight how organisations can integrate technology to create smarter, more connected workplaces. 

Expert Panel: Reprogramming the Financial Workplace: Flexibility, Data, and the New Rules of Space

From regional headquarters to global real estate portfolios, financial institutions are under pressure to create work environments that are both flexible and future-ready. This panel brings together leaders to explore how workplace strategy is being transformed by the integration of flexible models, and the rise of AI-driven, real-time space optimization. We examine the technologies, data strategies, and change management approaches reshaping financial workplaces.

Knowledge Exchange – Insights, Reflections, and Forward Thinking 

As the day concludes, join us to reflect on key themes, insights, and takeaways from the conference. This interactive session will distil key learnings, spark discussion, and explore how the ideas presented can drive future action. Share your thoughts, gain fresh perspectives, and leave inspired to turn insights into impact.

Closing Remarks

Conference Closes and Networking Drinks

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Supported by

  • WORKTECH-Academy

VIP Dinner Sponsor