CONFERENCE AGENDA

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CONFERENCE AGENDA

The future of work is on everyone’s agenda. This event brings thought leaders together to share cutting edge ideas on the future, from both a people and technology perspective.

It will allow an understanding of the key drivers of change and enablers of innovation that will shape how, where and when work takes place. Our conference programme will explore future technologies, cutting edge award-winning workplaces and people, change and engagement within the financial sector.

 

Conference Agenda

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HSBC Welcome Address

The Next-Gen Financial Workplace: Innovation, Sustainability, and Experience

From global workplace trends to HSBC’s innovative Hudson Yards HQ, this theme explores how cutting-edge office design, smart technologies, and sustainability initiatives are shaping the next generation of workplaces. Sessions highlight how leading organizations are rethinking the workplace to foster collaboration, enhance employee experience, and future-proof their work environments.

The Future of Work: Innovations and Trends

Join Philip for a deep dive into international workplace innovation, featuring ground-breaking examples from leading global organisations that have created innovative new HQs, like Booking.com in Amsterdam and Lego in Billund, as well as emerging technologies and trends transforming work.

HSBC Hudson Yards Spotlight

This session explores the vision and story behind HSBC’s innovative Hudson Yards headquarters.

Inside HSBC’s Hudson Yards HQ Vision: A Collaborative Approach to Sustainable, Smart and Engaging Workplaces

In this session, leaders from HSBC and M Moser discuss the collaborative approach behind the building’s cutting-edge design and workplace strategy, highlighting its sustainability, smart technologies, and experience-driven innovations. Discover how these elements come together to create a modern, sustainable workspace that supports HSBC’s vision for the future of work.

Audience Interaction

Coffee Break and Networking

Building Purposeful Workplaces: Culture, Collaboration, and Human-Centric Design

Beyond office attendance policies, financial workplaces must create environments that attract talent, foster collaboration, and strengthen company culture. This theme delves into experience-driven workplace design, hybrid work strategies, and AI-powered solutions that enhance employee engagement. Examine how leading firms are shaping the future of work through innovation and human-centric design.

Reimagining Financial Workplaces: Innovations in Experience Design

Join industry experts to explore how strategic workplace and experience design fosters collaboration, attracts talent, and drives innovation in NYC's financial sector. Gain insights on agile workspaces, employee experiences, and lessons learned from key projects.

Beyond Attendance: Crafting Workplaces that Drive Collaboration, Culture, and Retention

The hybrid landscape is evolving beyond simply setting office attendance policies to creating environments that maximize the value of in-person collaboration. This panel will explore how financial services leaders can craft thoughtful hybrid structures that attract employees to the office and retain top talent. Drawing on data-driven insights, we’ll discuss how creating a community-focused office environment—leveraging elements like food, connectivity, and culture—encourages models that prioritize employee experience and fruitful interactions, driving both individual and organizational growth.

The Impact of AI at the Workplace - Powered by SpaceOnAI 

Innovation Platform - Embrava

Speaker to be announced

Audience Interaction

Lunch Break and Networking

Harnessing Design as a Strategic Tool: Macquarie Group’s Americas HQ at 660 Fifth Avenue

Join Andrew and Peter as they share insights on Macquarie Group’s recent Americas HQ project at 660 Fifth Avenue in New York, building upon Macquarie’s trajectory of workplace strategy and developments over the last 15 years, and highlighting how design and design thinking plays a strategic role in both supporting Macquarie’s entrepreneurial culture and meeting its commercial goals.

Data-Driven Decision Making: From Insights to Impact

With workplace data more accessible than ever, this theme explores how financial leaders can transform data into actionable strategies. Sessions cover emerging workplace metrics, the role of AI, and how organizations can optimise real estate, enhance employee experiences, and maximise the ROI of digital investments.

Expert Panel: Navigating the Data Dilemma - From Information to Action

In a data-rich world, how can financial workplace leaders extract truly actionable insights to optimize real estate and elevate the employee experience? This session will explore best practices for framing and benchmarking data, building frameworks, and integrating quantitative and qualitative insights to create a holistic view of workplace performance. Panellists will discuss emerging metrics and innovative measurement techniques that go beyond traditional KPIs, enabling organizations to make data-driven decisions that improve productivity, engagement, and long-term workplace effectiveness.

Unlocking Workplace Value: Revealing Relevant Data for your Workplace

This presentation, based on an upcoming Vecos whitepaper in partnership with WORKTECH Academy, delves into the impactful role of data to understand workforce behaviours and reshape workplace strategies amidst the rise of flexible working. By analysing global smart locker data, expert insights, and robust desk research, the presentation reveals how organizations can action on KPIs that matter, to "right-size" their workplaces to balance space efficiency and employee experience.

From Data to Dollars: Maximizing ROI from your Data and Digital Investments 

The financial workplace is at an important crossroads, where the digital investments made today can either become a liability or a powerful driver of growth. This session provides a comprehensive playbook for transforming workplace data and worktech investments into tangible ROI — including best practices and strategies from leading financial institutions. Through expert insights and practical examples, we will explore how you can turn your workplace data into a strategic asset and position your organization for success in 2025.

Audience Interaction

Coffee Break and Networking

Transforming EX Through Technology and Smart Solutions

As workplaces evolve, creating seamless, tech-enabled experiences is key to enhancing employee satisfaction and operational efficiency. This theme explores innovations in workplace access, digital transformation, and AI-driven solutions that improve engagement. From Apple’s vision for frictionless entry to transformative employee experiences in financial services, these sessions highlight how organizations can integrate technology to create smarter, more connected workplaces.

Access Granted. How Employee Badge in Apple Wallet powered by SwiftConnect makes our workplaces smarter, safer, and more enjoyable

There’s a smarter way to access workplaces. As enterprises adopt mobile-first identity solutions, they enhance convenience while ensuring security. Join Brandon Arcement, Chief Commercial Officer at SwiftConnect, and a Special Guest to explore Employee Badge in Apple Wallet and how cloud-enabled connected access streamlines entry, expands experiences, and improves efficiency—creating frictionless, future-ready workplaces. Brandon will be joined by a guest speaker.

Transformative Employee Experiences in the Financial Services Market 

Join industry leaders as they explore strategies for creating more engaging, efficient, and employee-centric workplaces. Panellists will share real-world experiences, highlighting what’s working, what’s not, and the key challenges they face. CXAI will showcase data and AI-driven solutions that improve employee experiences, while experts discuss emerging trends and predictions for 2025, offering a vision for the future of workplace innovation.

Knowledge Exchange – Insights, Reflections, and Forward Thinking

As the day concludes, join us to reflect on key themes, insights, and takeaways from the conference. This interactive session will distil key learnings, spark discussion, and explore how the ideas presented can drive future action. Share your thoughts, gain fresh perspectives, and leave inspired to turn insights into impact.

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  • WORKTECH-Academy